Effective Date: October 01, 2021
This Privacy Policy describes how we use the information you provide when you use our products and services and your choices about our use of the data. We also describe the measures we take to protect the information and how you can contact us about our privacy practices.
We at Protectstar Inc. (“Protectstar”, “we”, “us”, “our”), care deeply about privacy and security, both are a significant part of our essential mission: to protect users of our products and services (“you” and “your”) from the risks of theft, disruption, and unauthorized access to their online information.
Protectstar sells products and services directly to consumers, as well as business customers.
This Privacy Policy applies both to the information we collect from you or your device when you download one of our Services and the information we collect when you install our Services on your device.
When you use our Services (apps for Android), you acknowledge that you have read this Privacy Policy and understand its contents. Your use of our Services and any dispute over privacy is subject to this Policy, any applicable Terms of Service (including any applicable limitations on damages and the resolution of disputes), and any applicable End User License Agreement.
As Protectstar grows, our business changes, and we may update this Policy at any time as we deem appropriate to reflect those changes. If there are any material changes to this Privacy Policy, we will notify you by email, in-product notification, or otherwise required by applicable law. Therefore, you must check back and make sure that you have reviewed the most current version of this Policy.
This Privacy Policy applies to all users of our Services across the world. Some users, including residents of the European Economic Area, may have additional rights depending on where they are located, which are described in this Policy.
The data collection is required to use the app to receive accurate information about malware.
If you do not want your data collected, you need to disable your internet connection so the app and file checksums cannot be synced. But this will result in lower detection of possible malware and other security threats.
To provide our Services, we collect information. Some information you provide directly to us, and other information we collect automatically through our Services. Some are collected from third parties as Google Play Services, Google Analytics for Firebase, and Firebase Crashlytics.
We collect the information you provide to us. For example, while using Protectstar® AI Cloud, we collect and process the following Service and Device Data through your interactions with the Services and devices on which our Android apps are installed restricted to the following:
Your data is sent anonymously to our cloud server at https://api.protectstar.com
The data transmission is performed in encrypted (AES-256 bit) form using the HTTPS protocol and cannot be tracked back to individuals.
The data of users’ installed package information or file information of scanned files for malware you send to our cloud server is needed to provide the services to you, to offer you an accurate detection of malware and detect suspicious espionage threats.
Our purpose in collecting your information is to equip you with useful products and services that provide a more agile, dynamic response to new and unknown threats.
The purpose of sending users’ installed
application information to https://api.protectstar.com is to analyze the
installed application information by our Protectstar® Artificial
Intelligence Cloud (AI Cloud).
Protectstar® AI Cloud runs on servers
and not on individual devices, like the user's smartphone. This ensures
the full performance of the cloud servers and enables quick and precise
analyzes.
At the same time, it keeps the user devices resource-efficient with optimal performance.
The data processing ensures:
When using an internet connection to Protectstar® AI Cloud, you send selective installed app package information of apps installed on your smartphone. The type of data we collect include the following:
Your data is sent anonymously and automatically to the following URL:
https://api.protectstar.com/api/get-deep-detective-packages-shas-info
The data transmission is performed in encrypted (AES-256 bit) form using the HTTPS protocol and cannot be tracked back to individuals.
To Help Protect You! When you install or use one of our Services, it will run in the background of your device or environment to help predict threats, and better protect you, your devices, and your information. We use your data on our servers to
Transmitted user information will only be used for the aforementioned limited purposes, which the user has agreed to.
The data obtained for processing depends on the product or service. It is recommended that users carefully read the agreements and related statements accepted during the installation or usage of software or service.
Some data are non-personal, according to the laws of certain countries. Regardless of the type of data and territory where data was received or processed, we use the highest standards of data protection and apply various legal, organizational, and technical measures to protect user data.
This guarantees safety and confidentiality and ensures users' rights are guaranteed under applicable law.
The data depends on the products and services you use and could include the following:
PROTECTSTAR WILL ONLY PROCESS PERSONAL DATA FOR PARTICULAR, PRE-DETERMINED PURPOSES THAT ARE LEGITIMATE WITH REGARD TO APPLICABLE LAW AND THAT ARE RELEVANT TO PROTECTSTAR'S BUSINESS.
When you install or use one of our Services, it will run in your device or environment background to help predict threats and better protect you, your devices, and your information. For example, Protectstar may use the information to:
We also use the information we collect for other business purposes, including to:
We may use Personal Data for which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you when you provide Personal Data or with your consent.
We may receive information about you from other sources and combine it with the information we collect directly. Examples of information we may receive from other sources include:
For our identity protection Consumer Products, we also may collect credit or identity information which we use to help prevent and detect fraud.
The personal data provided by users to Protectstar can be processed in the following country in the European Union (EU):
We provide the same level of protection as is required by the Privacy Shield Principles https://www.privacyshield.gov/EU-US-Framework
We use administrative, organizational, technical, and physical safeguards to protect the Personal Data we collect and process. Our security controls are designed to maintain data confidentiality, integrity, and an appropriate level of availability.
Protectstar also maintains physical, electronic, and procedural safeguards to protect the information against loss, misuse, damage or modification, and unauthorized access or disclosure. Some of the other central features of our information security program are:
We do NOT share or sell the collected data you send with third parties.
If you register a Protectstar Consumer Product, you can access and correct the Personal Data in your profile at any time by visiting My Protectstar Account or contacting us as described below.
Suppose you have not registered a Protectstar product, but one of our products is installed on your device. In that case, you may stop Protectstar’s collection of Personal data from your device by uninstalling that product.
To close your account and for other support questions, please visit the Protectstar page at https://www.protectstar.com/en/contact
Protectstar never processes "sensitive" personal data such as religion, political views, sexual preference, health, or other special categories of personal data through its products and services. Therefore, we do not wish to receive any such data and will not request it from you.
Protectstar's products must be installed and used by an adult. Children may use the device where Protectstar's product was installed only with permission from their parents or holder of parental responsibility. Except for the "Data for child protection feature," we do not intend to process personal data of children, nor do we want to receive such personal information of children.
The data we collect from you may be stored, with risk-appropriate technical and organizational security measures applied to it, on in-house servers in Germany.
Protectstar will keep your Personal Data for the minimum period necessary for the purposes set out in this Policy, namely (i) for as long as you are a registered subscriber or user of our products or (ii) for as long as your Personal Data is necessary for connection with the lawful purposes set out in this Policy, for which we have a valid legal basis or (iii) for as long as is reasonably necessary for business purposes related to the provision of the Services, such as internal reporting and reconciliation purposes, warranties or to provide you with feedback or information you might request.
The selective extracted and transmitted data, as listed above, are stored for the duration, as is technically necessary. As a rule, this is only a few seconds before the data is securely deleted from our servers by a high-security deletion standard. In addition, for randomized sample testing, some transmitted installed package information is stored anonymized in the form of statistics.
In all cases, we follow generally accepted standards and security measures to protect the personal data submitted to us, both during transmission and once we receive it.
Where required by law, we will delete your data within one year of your last interaction with the Services.
In addition, if any relevant legal claims are brought, we may continue to process your Personal Data for such additional periods as are necessary for connection with that claim.
Once the abovementioned periods, each to the extent applicable, have concluded, we will either permanently delete, destroy, or de-identify the relevant Personal Data so that it can no longer reasonably be tied to you.
Under applicable law, you may have the right to:
If you would like to exercise any of these rights, don't hesitate to get in touch with us as set forth below. We will process such requests under applicable laws. To protect your privacy, we may take steps to verify your identity before fulfilling your request. For some requests and where permitted by law, an administrative fee may be charged. We will advise you of any applicable fee before performing your request.
Some of Protectstar’s Services provide security features that parents may use to monitor their child’s activity online, physical location, or use of a registered device. These Services require parental consent, and we do not knowingly use the Personal Data we collect from children’s devices for any purpose except to deliver the Services. These products allow parents to delete their child’s profile at any time. If you believe we have collected information from your child in error or have questions or concerns about our practices relating to children, please contact us as described below. If you are under the age of 18, you must have your parent’s permission to access the Services.
Protectstar urges parents to instruct their children never to give out their real names, addresses, or phone numbers, without parental permission. If you learn that your child has provided us with Personal Data without your consent, you may alert us by contacting us as described below. Suppose we know that we have collected any Personal Data from children under 13 (and in certain jurisdictions under the age of 16). In that case, we will promptly take steps to delete such information and terminate the child’s account.
Protectstar is headquartered in the United States (see Contact Us for our address), and we have operations, entities, and service providers in the United States and throughout the world. As such, our service providers and we may transfer your Personal Data to, or store or access it in jurisdictions that may not provide equivalent data protection levels as your home jurisdiction. We will take steps to ensure that your Personal Data receives an adequate level of protection in the jurisdictions in which we process it.
We do NOT transfer Personal Data to countries outside of the EEA or Switzerland through a series of intercompany agreements based on the Standard Contractual Clauses in accordance with EU law and applicable EU regulations.
If you are in the European Economic (EEA), the following additional disclosures apply.
Where you purchase one of Protectstar’s consumer products, Protectstar Inc. acts as your personal data controller.
When we process your Personal Data, we will only do so in the following situations:
Protectstar does not share information that identifies you personally with non-affiliated third parties for their marketing use without your permission.
If you are a resident of California, you may submit a request to exercise your rights in Personal Data. For purposes of the California Consumer Privacy Act, Protectstar does not “sell” your Personal Data.
Protectstar does not sell information that identifies you personally with non-affiliated third parties. If you would like to request that we not sell identifying information about you in the future, you may request using the contact information below.
You may submit a request to exercise your rights in Personal Data using the mechanisms explained under “What Choices Do You Have About Your Personal Data?” above. If you initially consented to our processing of your Personal Data, you may withdraw your consent using those mechanisms or by contacting us using the contact information below.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page https://www.protectstar.com/en/policy-for-apps
If you have any questions or comments about this Privacy Policy, or if you would like us to update or remove information or preferences you provided to us, please may contact us at:
Protectstar Inc.
4281 Express Lane
Suite L3604
Sarasota, FL
34238
USA
Phone: +1-561-246-3351
E-Mail:
support@protectstar.com
For privacy point of contact to submit inquiries please use the following e-mail address: privacy@protectstar.com