User Top-up and Withdrawal Agreement

 

Last update time:2020.12.29

 

Dear users, please carefully read the terms of this agreement and the rules and requirements of the AGAIN sports software platform related to you before using this service. If you disagree with any of the terms of this agreement, you can choose not to use it before communicating with the AGAIN sports software platform; if you use it, you are deemed to approve and agree to abide by the terms of this agreement, as well as any subsequent modifications to this agreement we make at any time. The clauses in this agreement that have or may have a significant relationship with your rights and interests, and the clauses that have or may have exemption or limitation of liability for the Again sports software platform are marked in bold, please note.

 

Please confirm that you are at least 18 years old, or you are at least 16 years old and rely on your own labor income as main resources of daily life. Otherwise, please read this agreement carefully with your legal guardian and decide to accept this agreement or stop using it. In addition, please determine whether to stop the services under the agreement.

 

Chapter I  General Provisions

1.      This agreement is signed between you and Beijing Crater Network Technology Co., Ltd. (hereinafter referred to as "CRATER"), regarding the platform virtual token "Energy Coin" withdrawal and "Energy Bar" top-up service which appears during the time you use the AGAIN sports software platform (hereinafter referred to as "AGAIN") services. AGAIN can update this agreement at any time based on its own judgment on commercial, legal and policy factors.

 

2.      AGAIN provides users with a more convenient exercise and fitness service. Moreover, AGAIN provides users with sports data recording, online course learning, virtual gift giving, online course learning, sports social, offline sports and fitness teaching services, sports venue rental and other services. The ownership, management, and final interpretation of AGAIN belong to CRATER.

 

Chapter II  Withdrawal of Energy Coins

1.      After you upload your own videos, pictures, audios, and text content on AGAIN, you may receive virtual gifts from other users or rewards from AGAIN. AGAIN will automatically convert the virtual gifts into energy coins and store them in your account. And you can choose to exchange it for cash, because AGAIN provides cash withdrawal services for this revenue.

 

2.      According to the service rules of AGAIN, users who have passed the certification of Talent, Coach, and Super Coach can price the training content created by themselves. If any user (except the creator) uses the training, he/she needs to pay energy bars to the creator with the standard price. Therefore, the training created on AGAIN by the Talent, Coach, and Super Coach of AGAIN will generate a certain amount of revenue, and AGAIN provides cash withdrawal services for this revenue.

 

3. In AGAIN, creators of paid training can use AGAIN’s distribution system to set a distribution commission for the paid training created by themselves as a reward for other users to help them share the course. If the sharer shares the training which include the commission to others, and other people successfully purchase through this channel, 20% of the training commission will be deducted as platform service fees, 80% of it will be deposited as a sharing reward within the total distribution revenue of the sharer, AGAIN provides cash withdrawal services.

 

4. Withdrawal rules

(1) The number of times you apply for withdrawal and the minimum/maximum amount will vary according to your account level in AGAIN.

 

The withdrawal limit for a single application shall not be less than RMB200.

 

Users with the AGAIN account level of 0-9 can apply for withdrawal once every 14           days, and the maximum amount of withdrawal each time does not exceed RMB3,000;

 

Users with the AGAIN account level of 10-15 can apply for cash withdrawal once every 7 days, and the maximum withdrawal amount each time does not exceed RMB 5,000;

 

Users with the AGAIN account level of 16-20 can apply for cash withdrawal once every 7 days, and the maximum withdrawal amount each time does not exceed RMB 10,000.

 

(2) Accounting time: The platform will examine the identity information you submitted to AGAIN in the withdrawal application within 15 working days after submitting the application to ensure the reasonableness and legality of the withdrawal applicant and the content of the withdrawal application. When the examine is completed, the amount of money which you applied for will be paid to you through the third-party payment platform designated by AGAIN in time. In case of legal holidays, the payment date will be postponed.

 

(3) Revenue source: Userinclude normal users, Talents, Coaches, Super Coaches ) can receive the virtual gift revenue, selling online paid content as revenue and distribution commission revenues. AGAIN will according to the exchange rules of platform switch the revenues into energy coins which is displayed in [My Account] on the [My] page of the AGAIN app.

 

(4) The revenue generated by the user on AGAIN (including but not limited to the sale of online paid courses, virtual gift revenue, distribution commission revenue, and offline lesson sales), 20% is collected by the platform as a comprehensive service fee in order to support AGAIN to give users a better service, 80% of the part is your actual revenue. At the same time, AGAIN reserves the right to adjust the above-mentioned fee amount according to the business development situation.

 

5. After receiving user withdrawal application, AGAIN, combine the amount of your energy coins with user complaints, violations of laws or rules and other situations. Then AGAIN will fully verifying the personal identification documents provided by you and confirming that they are correct. And you can determine that AGAIN is withheld the amount of personal income tax paid and the withdrawal fee (if any), AGAIN will remit the amount of cash you can withdraw to your bound third-party payment account consistent with the real-name authentication within the time limit specified in this agreement.

 

6. You understand that the above withdrawal services involve cooperation between Again and third-party payment platforms.

And You agree:

(1) Subject to the limitation of the amount of money, time, quota and other factor of the third-party payment platform related to the deduction and transfer of funds, Again does not make any promises about the time for the funds to arrive in the account, and does not assume any responsibilities related to this, including but not limited to the resulting interest, exchange rate, currency depreciation and other losses.

(2) Your use of the aforementioned service means that you irrevocably appoint AGAIN to perform related operations, and these operations are irreversible. At that time, you should not request cancellation of the transaction with any reason or require AGAIN to assume any responsibility. You are responsible for the authenticity and validity of the instructions issued during the use of the withdrawal service, and assume the risk of AGAIN operating in accordance with your instructions.

(3) For the aforementioned services, AGAIN will not charge you fees temporary but you should pay them (if any) in accordance with the regulations of the third-party payment platform. Disputes between you and the third-party payment platform regarding payment, service fees and other payment matters have nothing to do with Again.

 

7. If AGAIN finds a processing error due to a system failure or any other reason, whether it benefits to AGAIN or you, AGAIN reserves the right to correct the error after notifying you by email, wechat or other reasonable means. If this measure causes you to actually receive less money than you should receive, AGAIN will replenish the difference to your AGAIN account as soon as possible after confirming the processing error; If the error caused you to actually receive more money than you should have received, regardless of the nature and cause of the error, you should promptly return the overcharged payment or perform other operations in accordance with the notice issued by AGAIN on correcting the error. You should understand and agree that any overpayment or underpayment made by you due to the above-mentioned processing error shall not be subject to interest, and AGAIN shall not bear any loss or liability caused by the above-mentioned processing error (including the loss of interest, exchange rate, currency devaluation, etc.).

 

8. You can only apply for the exchange of the obtained AGAIN energy coins into cash through the official website of AGAIN sport software platform domain name: www.again8.com), and currently does not accept other methods such as telephone or door-to-door exchange.

 

9. You have understood and agreed that when you obtain the revenue through the use of AGAIN’s services and AGAIN (including but not limited to the revenue from the sales of online paid content) has built a "Partnership" relationship between you and AGAIN or the Crater. According to the "Personal Income Tax Law of the People's Republic of China", the cash income obtained and withdrawn through the AGAIN belongs to the "remuneration for labor services" formed under the cooperative relationship between you and Crater. Crater is a legal tax-paying enterprise of the People's Republic of China. The subject of AGAIN has the right and obligation to withhold and pay personal income tax to you.

 

Chapter III  Exchange Rules of " Energy Coin"

1.You can use the energy currency exchange function open to you by AGAIN to convert the energy coins you harvested in AGAIN into energy coins in whole or in part in accordance with the rules agreed in this agreement, and use the converted energy coins to buy virtual gifts, training courses, other services or goods on AGAIN. The corresponding amount of energy bar converted will be automatically transferred to your account in AGAIN.

 

2.On the signing date of this agreement, the exchange ratio of energy coins and energy bars is as follows:

 

10 energy coins = 1 energy bar

 

AGAIN has the right to unilaterally change, adjust, suspend or terminate the exchange rules of energy coins and energy bars based on relevant legal regulations, requirements of the competent authority, business development and other factors. If you do not agree to the change, adjustment, suspension or termination of the rules, you can choose to terminate the use immediately, otherwise it will be deemed to be accepted. Again when carrying out the aforementioned actions, we will be notified in the manner announced by Again, and you will be given time to choose. If there are no other circumstances, the relevant rules will take effect from the date specified in the announcement.

 

3.Your use of the aforementioned service means that you irrevocably appoint AGAIN to perform related operations, and these operations are irreversible. At that time, you should not request cancellation of the transaction with any reason or require AGAIN to assume any responsibility. You are responsible for the authenticity and validity of the instructions issued during the use of the exchange service, and assume the risk of AGAIN operating in accordance with your instructions.

 

4.If AGAIN finds a processing error due to a system failure or any other reason, whether it benefits to AGAIN or you, AGAIN reserves the right to correct the error after notifying you by email, wechat or other reasonable means. If this measure causes you to actually receive less energy bars than you should receive, AGAIN will replenish the difference to your AGAIN account as soon as possible after confirming the processing error; If the error caused you to actually receive more energy bars than you should have received, regardless of the nature and cause of the error, you should promptly return the overcharged energy bars or perform other operations in accordance with the notice issued by AGAIN on correcting the error. You should understand and agree that energy bars that you overcharged or undercharged due to the aforementioned processing errors, and AGAIN shall not bear any loss or liability caused by the above-mentioned processing error (including the loss of interest, exchange rate, currency devaluation, etc.).

 

Chapter IV Declaration of Rights

1.You can check your energy coin balance at any time in the AGAIN n app or on the official website of AGAIN. If you have any objections to this record, you should immediately raise it to Again, and if there is indeed an error after AGAIN checking, it will be corrected; otherwise, you agree that the exchange record on this platform will be the only valid evidence of energy currency transactions.

 

2.You are responsible for any loss or liability arising from the failure of this platform to provide energy currency services or any errors in providing energy currency services due to your own reasons. This platform does not assume responsibility, including but not limited to:

(1) Oppose the basic principles established by the Constitution;

 

(2) You have not operated in accordance with this agreement or any rules published by AGAIN;

 

(3) Because your AGAIN account is invalid, lost, or suspended;

 

(4) Loss or liability caused by the account of your bound third-party payment institution, including your use of an uncertified third-party payment account or use of a third-party payment account that is not your own, and your third-party payment account is frozen and sealed Wait;

 

(5) The instruction information you send to AGAIN is unclear, garbled or ambiguous, incomplete, etc.;

 

(6) The amount of energy coins that can be withdrawn or exchanged in your account is insufficient;

 

(7) Property loss caused by your personal intention or gross negligence.

 

3.You will properly keep the account number, password, verification code, bound mobile phone number of Again and the account number and password of the third-party payment include all information and equipment such as the verification code sent to you by the third-party payment platform. If you lose or disclose the aforementioned information and/or equipment, you should promptly notify Again and/or the third-party payment platform to reduce possible losses.

 

4.The AGAIN system cannot operate normally due to the following conditions, which prevents you from using the services or any loss of virtual property. The team will not be liable for damages. This condition includes but is not limited to:

(1) The system shutdown maintenance, upgrade, and adjustment period announced in the AGAIN announcement;

 

(2) Telecommunications or equipment fails to transmit data;

 

(3) Due to typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, government control and other force majeure factors that cause the AGAIN system obstacles to perform business;

 

(4) Service interruption or delay due to hacking, technical adjustment or failure of the telecommunications department, website upgrade, and errors of related third parties.

 

Chapter V Penalty Rules

1.In any of the following situations, AGAIN reserves the right to interrupt or terminate the provision of network services under this agreement at any time without notice to you:

(1) The personal information you provided is not true;

(2) You violate the top-up rules specified in this agreement.

Except for the situation described above, AGAIN also reserves the right to interrupt or terminate some or all of the network top-up services at any time without prior notice to you. For any loss caused by the interruption or termination of the top-up service, AGAIN does not require you or any The third party bears no responsibility.

 

2.If the user uses a non-my mobile phone to top-up in violation of the rules, or top-up the "energy bar" illegally through other channels that are not approved by AGAIN, AGAIN has the right to freeze the account and punish accordingly. In severe cases, the account can be blocked.

 

3. When the user uses AGAIN, in case of violation of national laws and regulations, the provisions of the "User Agreement and Privacy Policy", the "Community Specification", the " User top-up agreement " and the provisions of this agreement or other AGAIN management regulations for users, AGAIN has the right to temporarily or permanently ban your account number. After the account is banned and before the ban is lifted (if any), AGAIN will suspend or permanently stop your login to the AGAIN account, suspend or stop any related services of the account on the platform (including but not limited to actions created under the account, free/paid training and free/paid plans, etc. or free/paid Training course), the remaining "energy bars" on your account will be temporarily frozen or deducted in full.You cannot continue to use it to purchase virtual products or services on the platform, and you cannot continue to withdraw cash. At the same time, the cash value when you recharged to purchase "energy bars" will not be returned. The losses caused by your violations mentioned above shall be borne by you and AGAIN or Crater shall not bear any responsibility.

 

4. If the creator of paid content violates national laws and regulations, the provisions of the "User Agreement and Privacy Policy", the "Community Specification", the " User top-up agreement " and the provisions of this agreement or other AGAIN management regulations for users, AGAIN has the right to temporarily or permanently ban your account number. If an account is banned by the system, all content (including free and paid) created by the account cannot be used anymore. Before banning an account, AGAIN will publicly send a notification warning to all users of the platform. If you still buy or use the content posted by this illegal account after receiving the notification warning, you will be personally responsible for the loss and AGAIN or Crater shall not bear any responsibility.

 

Chapter VI Supplementary Provisions

1.AGAIN reserves the right to modify or supplement the content of this agreement. The revised text of this agreement will be announced on AGAIN or in any other way that AGAIN considers feasible. The revised text will take effect immediately after it is published, and it is also applicable to users before the amendment. If you continue to use the service after the content of this agreement is revised, you are deemed to agree to the latest revised agreement content; otherwise you must stop using the service immediately.

 

2.Disputes arising from or related to this agreement shall be governed by the laws of the People's Republic of China.

 

3.AGAIN and you will resolve any disputes arising out of or in connection with this agreement. If the negotiation fails, either party has the right to file a lawsuit in the court of the place where AGAIN 's main company is registered.

 

4.If part of the contents of this agreement is deemed illegal or invalid by a court with jurisdiction, it will not affect the validity of other contents.

 

5.For issues not covered in this agreement, please refer to the relevant national laws and regulations. When this agreement conflicts with national laws and regulations, the national laws and regulations shall prevail.